Privacy Policy

Last Updated: March 1, 2025

This privacy policy applies to:

  • Entrepreneurial Support Hub (“Entrepreneurial Support Hub ,” “we,” “us,” “our”).
  • Entrepreneurial Support Hub’s online properties (including our websites and websites or mobile applications that link to it), our social media pages or handles, our communications, and our services (the “Services”).

This Policy applies when you interact with us through our Services. It also applies anywhere it is linked. It does not apply to third-party websites, mobile applications, or services that may link to the Services or be linked to from the Services, including those of our partner organizations. Please review the privacy policies on those websites and applications directly to understand their privacy practices.

We may change this Policy from time to time. If we do, we will notify you by posting the updated version.

Please contact us if you have questions or wish to take any action with respect to information to which this privacy policy applies. 

Email: eshub@camelbackventures.org

Type of Personal Data We Collect and How We Collect It

We collect information from you directly, from the devices you use to interact with us, and from third parties. We may combine information from the Services together and with other information we obtain. We may use and share information that we aggregate (compile to create statistics that cannot identify a particular individual) or de-identify (strip information of all unique identifiers such that it cannot be linked to a particular individual) at our discretion.

Information you give us

You may provide the following information to us directly:

  • Contact information, including name, email address, and telephone number.
  • Information contained in your communications to us.
  • Information you make available to us via a social media platform.
  • Your use of our Services
  • Any other information you submit to us.

Information we collect automatically

We and partners working on our behalf may use log files, cookies, or other digital tracking technologies to collect the following information from the device you use to interact with our Services. We also create records when you otherwise interact with the Services.

  • Device information, including IP address, device identifiers, and details about your web browser.
  • Analytical information, including details about your interaction with our Services, website, and electronic newsletters.
  • Diagnostic information, including web traffic logs.

How We Process/Use Your Personal Data

We may use any of the information we collect for the following purposes.

  • Service functionality: To provide you with our services and conduct general business operations, such as accounting, recordkeeping, and audits.
  • Service improvement: To improve and grow our Services, including to develop new services and understand how our Services are being used, our user base and trends, and the effectiveness of our communications.
  • Security: To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent theft, unauthorized use, or abuse of the Services and other activities that may violate our policies or be fraudulent or illegal.
  • Legal compliance: To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with applicable legal and regulatory requirements.

Disclosure of Your Personal Data to Third Parties

We may share any of the information we collect with the following recipients.

  • Partner organizations: We share information with partner organizations to the Entrepreneurial Support Hub, including 4pt0 Schools, Camelback Ventures, Echoing Green, Moonshot, and NewSchools.
  • Service providers: We engage vendors to perform specific functions on our behalf, and they may receive information about you from us or collect it directly. These vendors are obligated by contract to use information that we share only for the purpose of providing these business functions, which include: 
    • Supporting Service functionality, such as vendors that support event registration, application development, list cleansing, postal mailings, and communications (email, fax).
    • Auditing and accounting firms, such as firms that help us create our financial records.
    • Professional services consultants, such as firms that perform analytics, assist with improving our organization, provide legal services, or supply project-based resources and assistance.
    • Analytics services, including entities that analyze traffic on our online properties.
    • Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
    • Information technology vendors, such as entities that assist with website design, hosting and maintenance, data and software storage, and network operation.
  • Social media platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Services (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
  • Government entities/Law enforcement: We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the health and safety of our employees, contractors, customers, or other individuals. 

How We Protect Personal Data

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

Other Important Information

Data retention

We may store information about you for as long as we have a legitimate organizational need for it. 

Cross-border data transfer

We may collect, process, and store your information in the United States and other countries. The laws in the United States regarding information may be different from the laws of your country. Any such transfers will comply with safeguards as required by relevant law. 

Information about children

The Services are intended for users who are thirteen years old and older. We do not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 13, we will delete that information. Please contact us with any concerns.

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